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Returns and refunds

How and when can I contact Customer Service?

The Panier des Sens customer service is available from Monday to Thursday from 8:30 am to 1:00 pm and from 2:00 pm to 5:00 pm, and on Friday from 8:30 am to 1:30 pm. To reach us, you have three options:. 1. By phone: 04 91 35 75 09. 2. By email: info

I have a problem with my order!

In case you encounter any issues upon receiving your package, please take photos and reach out to us!. We will make every effort to address the situation to the best of our ability, as your satisfaction is our priority. ☺. You can contact us through

I have received my order, but I have changed my mind about one or more products.

Despite the quality of our products, you certainly have the right to change your mind! 😊. Contact us, and we will guide you on how to proceed:. By phone: 04 91 35 75 09. By email: [email protected]. Via the contact form on our website: b